The removal of proxy servers may aid in the resolution of these issues. When a VPN connection is detected, proxy settings in the web browser may prevent internet access. When adding an application, different products require different steps. Your antivirus or online security software may no longer be able to block ExpressVPN. When you are able to connect to a different VPN server, the ExpressVPN Support Team will assist you in restoring your internet connection. Follow the troubleshooting instructions below to resolve the problem. If your internet connection isn’t working, it could be due to an issue with your VPN. If you haven’t heard anything from your VPN provider, it’s time to contact them. If your VPN software is not working properly, you can try performing a variety of tasks to troubleshooting it: check your network settings, change your server, open the necessary ports, disable the firewall, and reinstall the VPN software. Why Can’t I Connect To Internet While Using Vpn? This change can also be seen in our apps. Visit a website such as to determine if you have changed your IP address. If you’ve successfully connected IPVanish, you can check for changes in the IP address to confirm that it’s working. If you still cannot access any websites after clicking on the steps above, it could be due to your device’s DNS server configuration. The problem can be resolved by changing to a different VPN protocol. rebooting your router, checking your device’s network settings, or calling your ISP If you are having trouble connecting to the internet while using IPVanish, we recommend changing the VPN protocol you are using to connect. If the problem persists, it could be caused by an issue with your primary internet provider. If you are still having trouble, you can contact IPVanish customer support for help.Īfter connecting to IPVanish, you may not be able to access the internet, so try connecting to another server. Try restarting the app or resetting the app’s connection settings. If the Internet connection is working, then the issue may be with IPVanish. First, check to see if your Internet connection is working by visiting a website or opening another app that requires an Internet connection. If you are having trouble connecting to the Internet while using IPVanish, there are a few things you can try to fix the issue.
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